SEO Leadership

Driving Sustainable Growth Through Fractional SEO Leadership for Australia’s Leading Online Education Platform

Client Overview

A publicly listed online education provider powering digital learning experiences for major Australian universities such as RMIT Online, University of NSW, and Melbourne University. With hundreds of thousands of students enrolled across partner institutions, the provider plays a critical role in shaping the future of online education in Australia.

The Challenge

Despite strong organic performance, SEO lacked transparency at the leadership level. Organic search was the highest-performing digital channel in terms of cost per lead, however the organisation faced two critical issues: 

Limited technical SEO understanding at the executive level, which made it difficult to prioritise and expand investment in organic initiatives.

An SEO team strong on execution but lacking commercial and strategic insight, which created a disconnect between technical work and business outcomes.

Our Approach: A Fractional SEO Leader with Commercial Acumen

Medium Marketing, led by Dinesh as a Fractional SEO Lead, was brought in to bridge the gap between technical execution and strategic outcomes. 

Our Process Included

1. Deep SEO & Attribution Audit

We began with a comprehensive audit across key university portals to benchmark organic performance, uncover gaps in technical SEO implementation, and identify weaknesses in analytics and attribution. 

2. Strategy & Measurement Overhaul

We developed a new SEO strategy aligned with key commercial objectives, shifting the focus from vanity metrics to meaningful outcomes like qualified leads and enrolments. 
To support this, we built a cleaner, more accurate measurement plan that could connect SEO inputs to business results. 

3. Implementation of Attribution Tools

We recommended and helped implement Windsor.ai, a marketing attribution platform that allowed the team to understand multi-touch lead journeys and accurately assess SEO’s contribution compared to paid and direct channels. 

4. Team Enablement & Upskilling

We ran enablement workshops and coaching sessions with both leadership and the SEO team to: 

  • Build executive confidence in SEO as a revenue-generating channel 
  • Strengthen the team’s ability to forecast impact and tie work to business KPIs 
  • Help the team move from execution-only to insight-led decision making 

5. Execution Aligned with Strengths

Once clarity and capability were established, we moved into execution, working alongside the team to implement strategic recommendations, optimise high-performing content, and scale SEO in line with growth goals.

The Outcome

Improved executive buy-in

SEO became a central part of growth discussions, backed by data and a clear attribution model.

More efficient lead generation

By shifting focus away from paid media and investing in owned channels, the organisation improved ROI and lowered cost per lead.

Stronger internal capability

Teams across product, content, and SEO now work with greater alignment and commercial focus.

Data-driven decision making

Leadership now has confidence in what’s working and where to invest further.

Skillset tags

Fractional Leadership

Technical SEO

Attribution

Data Schema

Content Strategy

Insights & Attribution

Team Enablement & Training

Conversion Rate Optimisation (CRO)

Martech

Cross-Functional Alignment

Client Testimonial

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